Last Updated: [16-03-2023]

AlZoqaq Marketplace (“AlZoqaq,” “Platform,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in connection with our services. By accessing or using the AlZoqaq Marketplace website or mobile application (the “Platform”), you agree to the terms of this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use the Platform. By accepting our Terms and Conditions (and in some jurisdictions, by acknowledging this policy), you confirm that you have read and understand this policy, including how and why we use your information.


We collect information about you when you use the Platform, including:

  • Personal information you provide, such as your name, email address, phone number, billing and shipping addresses, and payment information.
  • Information about your transactions, including what you purchase, payment information, and shipping information.
  • Information about your device, including your IP address, browser type, and operating system.
  • Information about your use of the Platform, including pages viewed, search queries, and referral URLs.


We use the information we collect to:

  • Provide and improve the Platform and our services.
  • Process your transactions and communicate with you about your orders.
  • Respond to your customer service inquiries and requests.
  • Personalize your experience on the Platform.
  • Send you marketing communications and other information about our products and services.


We may disclose your information to third parties in certain circumstances, including:

  • Service providers who help us operate the Platform and provide our services.
  • Business partners who offer products or services on the Platform.
  • Law enforcement, government officials, or other third parties as required by law or to protect our legal rights.
  • Other third parties with your consent.


We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems.


You can opt out of receiving marketing communications from us by following the instructions in our emails or by contacting us directly.


The Platform is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. Minors under 18 years of age and at least 13 years of age are permitted to use the Platform only if they have permission and direct supervision by the owner of the account.


We may update this Privacy Policy from time to time. The date of the most recent revision will be posted at the top of this page.


If you have any questions about this Privacy Policy or our privacy practices, please contact us at